RETURN & EXCHANGE
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return or exchange within 14 days of receiving your item.
- Items must be unused, in original packaging, and in resellable condition.
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
- Once we receive and inspect the item, we will issue a refund or exchange.
- Some items may be non-returnable (custom-made, perishable, or clearance items).
Please contact us at materialsmith.info@gmail.com before sending any return.
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